Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are usually processed within 2–5 business days. Shipping times vary depending on your location, but most customers receive their items within 7–14 business days after processing.
If your order hasn’t shipped yet, email us right away with your updated address. Once an order has been shipped, we can’t make changes.
Yes, we ship worldwide. Shipping times and fees may vary depending on your country.
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Depending on availability and location, items may ship separately. Don’t worry—you’ll get tracking information for each package.
If you need to swap an item
Returns and Exchanges
We want you to love your purchase! If you receive a defective or incorrect item, you can request a return or exchange within 14 days of delivery. Please note: items must be unworn, unwashed, and in original condition.
You can reach our support team anytime through our contact page or by emailing us directly. We aim to respond within 24–48 hours.
Contact us immediately! If the order hasn’t been shipped, we’ll update the address. If it’s already on the way, you may need to contact the courier to request changes.